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Home Care Package Levels (1 to 4)

Here’s a clear, up-to-date guide to Understanding Levels of Home Care Packages in Australia:


Home Care Package Levels (1 to 4)

Australia’s Home Care Packages (HCPs) are tiered into four levels—each offering a varying degree of support based on assessed care needs:

LevelCare Needs AddressedTypical Services Included
Level 1Basic care needsLight household tasks, personal hygiene, meal prep, transport help (Feros Care)
Level 2Low-level care needsMore frequent visits (~3–4/week); tasks like personal care, shopping, domestic assistance (Feros Care, Amanaliving, Home Care)
Level 3Intermediate care needsSupport most days a week; includes allied and nursing health services (Feros Care, St Vincent’s Care, Home Care)
Level 4High-level or complex care needsDaily support, personal and nursing care, clinical services, home modifications (Feros Care, The Australian, St Vincent’s Care, Home Care)

Aged care needs and eligibility are determined through an assessment by the Aged Care Assessment Team (ACAT or equivalent). Once approved, a suitable package level is assigned based on assessed care requirements. (Department of Health)


What Services Can Be Included at Each Level

All levels offer a flexible, consumer-directed care approach, enabling recipients to tailor a mix of services according to their care plan and goals:

  • Common services across levels may include:

Funding Caps and Support Hours

Each package level carries a specific government subsidy and is designed with approximate hours of support and funding capacity in mind:

  • Annual funding estimates (as per one provider):
    • Level 1: ~$10,698
    • Level 2: ~$18,812
    • Level 3: ~$40,946
    • Level 4: ~$62,076 (Feros Care)
  • Weekly support hours (approximate, depending on level):
    • Level 1: ~2 hours
    • Level 2: ~4 hours
    • Level 3: ~9 hours
    • Level 4: ~14 hours (Home Care)
  • Daily subsidies (example for Level 3): ~$112 government subsidy per day. Participants may also pay a basic daily fee and may qualify for a supplement, depending on circumstances (My Aged Care).

Why It Matters

Understanding the tiered structure of Home Care Packages is essential for choosing the right level of support and managing one’s care plan effectively. Each level is designed to match rising complexity in care needs—from minimal personal support to comprehensive, clinical-home-based services.